Terms & Conditions

About these terms

These terms describe enquiries and orders with 1NDI / Week Before the Game (Неделя до игры), a workshop in Vladimir, Russia. Contact: nenavist0@gmail.com or Telegram @MercuryD. Updated: 18 September 2026.

Enquiries and order confirmation

Submitting the cart sends an enquiry. It does not take payment or automatically confirm a sale. Product availability, the delivery address, shipping cost, final price and any individual requirements are agreed by email before payment. Keep that correspondence with your order details.

Prices and payment

The website displays product prices in USD. The cart subtotal excludes the delivery quote. Payment is made via PayPal after email agreement. The final amount and any charges known to us are disclosed before payment; do not pay if any part of the quote is unclear.

Dispatch and delivery

Orders are dispatched within one week after payment. We use EMS to destinations it currently serves, subject to carrier and destination restrictions. Transit and customs times vary. See Delivery Information for the enquiry and shipping process.

Manufacturing defects and replacement

If a product breaks during use and the damage shows a manufacturing defect, we provide a replacement. Contact us with the order reference, a description of what happened and clear photographs so that we can assess the issue and agree the next steps. Damage during use alone does not establish a manufacturing defect.

Physical returns and refund enquiries

Contact us before returning a product. International returns are often costly, so we first discuss whether the issue can be resolved without sending it back. If a physical return is required, our stated arrangement is that the customer pays return postage, subject to any mandatory rights that apply. The return address and instructions must be agreed before dispatch.

Cancellation and other return requests

For cancellation, a return of an otherwise working item or a refund request, email us before taking action. We will discuss the circumstances and provide the applicable decision and instructions in writing. A standard voluntary return window and refund processing period have not been specified on this page. Nothing here excludes rights that cannot lawfully be excluded.

Product use

Read the description and any care or usage instructions for the selected product. Check suitability for your activity and the rules of its organiser. No product should be treated as a guarantee against injury. Ask us about any unclear specifications before ordering.

Contact

For order terms, delivery, replacements and personal-data enquiries: nenavist0@gmail.com. Telegram: https://t.me/MercuryD.

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